Exactly which broadband service level do I require?

Only you know the needs of your business, and your overall dependency on the internet. Whilst it is true that you can run a small business using our domestic service, if for some reason your network fails, or there are lots of people using your network you may want to look at our business tariffs for a higher priority and a faster support.

In the chart below you will see how we offer packages over a choice of three service layers
Broadband Service Levels* Burst and Set Rates only apply to tariff speeds below 30 Mbps. The Burst Rate duration is the maximum amount of time a user can access their connection at full speed before the connection drops to the “set rate” during a session.