The Network and Your Home

What do the aerials look like?

Gallery of photos of our aerials in location. Continue reading

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Is your system affected by private wireless networks, microwave ovens, bluetooth, etc.?

Most wireless systems automatically select an available channel thereby avoiding channels already in use by other equipment. Anyone operating a new wireless network would want to chose a channel unaffected by others so it’s a mutual thing. Microwave ovens can … Continue reading

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Do atmospheric or weather conditions affect your network?

No. There is a slight reduction in signal strength but this is allowed for when we configure your connection.

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Does the speed of your service drop the further you are from a CAP (Community Access Point) ?

No. Our wireless network can run at higher speeds than the contracted speed. There will be a slightly higher error rate the further the subscriber is from a CAP (Community Access Point) resulting in more packet retransmissions but this has … Continue reading

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Will trees surrounding my property prevent me from receiving a signal?

Trees, buildings and other large fix objects that obscure a line-of-sight to one of our CAPs (Community Access Points) are not good for this type of installation as it relies on very low powered transmitters. However, we will take all … Continue reading

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My property is listed. Do I need any other permissions?

You will need to direct your question to your local District Authority Heritage department.

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Do I need planning permission for the antenna?

Normally No. The antennas we use are small boxes that mount onto a chimney stack or a TV aerial mast and are very unobtrusive. If you are in any doubt please contact you local planning authority.

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Will my period property (thatched roof and wattle & daub internal walls) interfere with the radio signal?

You are correct in assuming that these materials are less efficient than most in allowing radio waves to pass through them. However, the radio signals are transmitted to and from an external antenna which is connected by a cable to … Continue reading

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